Privacy Policy

Last Updated: November 3, 2026

1. INTRODUCTION

Welcome to Shaoyes!

At Shaoyes ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://shaoyes.com, make a purchase, or interact with our online services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Please read this policy carefully. If you do not agree with its terms, please discontinue using our Services.

2. INFORMATION WE COLLECT

We may collect several types of information from and about users of our Services, including:

Personal Information

When you visit our website, place an order, create an account, or contact us, we may collect:

Full name
Email address
Billing and shipping address
Phone number
Order details and purchase history
Other information you voluntarily provide to us

Payment Information

When you make a purchase, payment-related information is processed by our third-party payment service providers. We may receive transaction details, payment status, and other information necessary to process and manage your order.

Technical and Usage Information

When you browse our website, we may automatically collect certain technical information, including:

IP address
Browser type and version
Device information
Operating system
Website usage and browsing activity
Cookies and similar tracking technologies
Referring websites and pages visited

3. HOW WE USE YOUR INFORMATION

We use the information we collect for legitimate business purposes, including:

Processing, confirming, and fulfilling your orders.
Arranging shipping and delivery of purchased products.
Providing customer support and responding to inquiries.
Sending order confirmations, shipping notifications, and other transactional communications.
Managing payments, refunds, returns, and exchanges.
Improving our website, products, services, and shopping experience.
Understanding customer preferences and website performance.
Detecting and preventing fraudulent transactions and unauthorized activities.
Sending promotional emails, special offers, and product updates where permitted by applicable law.
Complying with applicable legal obligations.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels, and similar technologies to improve your browsing experience and understand how visitors interact with our Services.

These technologies may be used to:

Remember your shopping cart and website preferences.
Understand website traffic and visitor behavior.
Measure the effectiveness of advertising campaigns.
Provide relevant advertisements and marketing content.
Improve website functionality and performance.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features and functionality.

Where required by applicable law, we will obtain your consent before using non-essential cookies or tracking technologies.

5. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information for money.

We may share your information with trusted third parties when necessary to operate our business and provide our Services, including:

Service Providers

We may share information with third-party companies that help us operate our business, such as:

E-commerce and website hosting providers.
Payment processing companies.
Shipping and logistics providers.
Customer service and communication platforms.
Website analytics and marketing service providers.

Business Transfers

If Shaoyes undergoes a merger, acquisition, restructuring, or sale of business assets, your personal information may be transferred as part of that transaction, subject to applicable privacy laws.

Legal Requirements

We may disclose your information when required by law, legal proceedings, or government authorities, or when necessary to protect our rights, property, customers, or business operations.

With Your Consent

We may share your information for other purposes with your explicit consent.

6. THIRD-PARTY SERVICES AND LINKS

Our Services may contain links to third-party websites, applications, or services.

These third parties operate independently and have their own privacy policies and practices. We are not responsible for the privacy practices, content, or security of external websites.

We encourage you to review the privacy policies of any third-party services you access.

7. DATA SECURITY

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

You are also responsible for maintaining the confidentiality of any account credentials and passwords associated with your use of our Services.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, complying with legal obligations, resolving disputes, and enforcing agreements.

When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

9. YOUR PRIVACY RIGHTS

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Request restriction of certain processing activities.
Object to certain uses of your personal information.
Request a copy of your personal information in a portable format.
Withdraw consent where processing is based on your consent.
Opt out of certain marketing communications.

If you wish to exercise any of these rights, please contact us using the information provided below.

We may need to verify your identity before processing your request. Certain information may need to be retained where required or permitted by law.

10. INTERNATIONAL DATA TRANSFERS

As an online business, information collected through our Services may be processed or stored in countries other than your country of residence.

These countries may have different data protection laws and standards.

Where required by applicable law, we will take appropriate measures to ensure that international transfers of personal information are protected in accordance with relevant data protection requirements.

11. CHILDREN'S PRIVACY

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If we become aware that personal information has been collected from a child without appropriate parental consent, we will take reasonable steps to delete that information.

If you believe that a child has provided us with personal information, please contact us.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or other operational reasons.

Any updates will be posted on this page, and the revised date will be indicated at the top of the policy.

We encourage you to review this page periodically to stay informed about how we protect your personal information.